Headergrafik Mobile Opferberatung

Data protection

When you use this website we collect various personal data about you. Personal data is information that can be used to identify you as a person. We take the security of your personal data very seriously and treat it as confidential in line with statutory privacy regulations.

When sending us confidential content such as your requests, this site uses SSC or TLS encryption. You can recognise an encrypted connection by the address line ‘htpps://’ and the lock symbol in your browser line. This prevents third parties from reading data that you send to us.

In this Privacy Policy we explain which data we collect and for what purposes we use it. We have tried to represent all relevant information in a transparent and comprehendible manner. However, if you have any questions or need clarification, please don’t hesitate to contact us.


1. Information for the registration and use of our online advice services
In order to register with us you need to give your consent to this Privacy Policy and to our User Agreement by ticking the appropriate boxes (cf. Article 6(1) (a) GDPR (EU General Data Protection Regulation)).

After you have registered, we create a user account for you so that we can send you messages or confirmation of appointments. You can delete this user account at any time. In addition to the information you gave us when you registered, we also store the date and time of your registration and your IP address. We also save our entire communication with you (email enquiries / responses and all chat logs including nickname, date and time). We use this information only so that you can use our services. We do not disclose it to third parties.

Once the project has been completed or our relationship has ended, we delete all stored data. This does not affect any statutory retention periods. You can delete your user account and exercise your rights to object to, and remove, the legal basis for the processing of data at any time.

2. Log files
Every time you visit our website we automatically collect information from the computer system you use. We specifically collect the following data: browser type and version, the operation system used, date and time of your accessing our website, and any websites via which you have accessed our website and which you access via our website.
We do not combine and store this data with your IP address or any other data that enables your identification as a person. The legal basis for the temporary storage of data is Article 6(1) (f) GDPR. The collection of the above data is mandatory for the provision and operation of our website. You therefore have no right to object.

3. Web analytics / Cookies
In order to create anonymised user profiles and allow the use of Cookies on our website, the website operator uses the web analytics service ‘Matomo’ (formerly ‘Piwik’).
Via these Cookies we collect and transfer the following data: browser type / version, the operating system used, the region you use to access the internet, time/country of the server request, number of visits to our website, and the websites you access via our own website. We store this data for a period of 2 years. This does not include your IP address or any other data that enables your identification as a person. We do not save this data together with any other personal data.
Most of the Cookies we use are so-called Session Cookies. These Cookies will be automatically deleted from your end device once your visit has ended. Other Cookies will stay on your device until you delete them. They help us recognise your browser when you visit our website again.
The use of Matomo for the above purposes is necessary in order to safeguard our legitimate interests as defined by Article 6(1), sentence 1(f) GDPR.

4. Third-party content
In order to improve how we deliver our content to you and for our website to load faster, we have embedded fonts (“Fonts”) that are provided to us by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Every time you use Google Fonts your IP address is transferred to Google LLC. You can read Google LLC’s privacy policy here: https://www.google.com/policies/privacy/

The processing of the data is based on our legitimate interest, i.e. optimising our services and our website pursuant to Article 6(1) (f) GDPR. You can object to the storage of your data by opting out below: https://adssettings.google.com/authenticated.

The responsibility for other links to other websites and their content lies with the provider or operator of those sites.


When we process any of your personal data you become a data subject pursuant to GDPR. This means you have certain rights, which we explain in the following paragraphs:

(1) Article 15 GDPR - You can request access to your personal data processed by us. In particular, you can ask us how we use your data. You can also ask for information about the category of the personal data and the categories of the recipients to whom your data has been or will be disclosed. You can ask how long we store your data and what rights you have to have your personal data rectified or erased, to restrict the processing of your data, to object to the processing of your data, or to lodge a complaint. In addition, you can ask from which source your data originates if it was not collected by us. And you can ask for information about the existence of automated decision-making, including profiling and meaningful information about the logic involved (if applicable).

(2) Article 16 GDPR - You can request that we rectify without undue delay any inaccurate data that we store about you. You can also request that we complete any incomplete personal data about you.

(3) Article 17 GDPR - You can request that we erase your personal data without undue delay if processing is no longer necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defence of legal claims.

(4) Article 18 GDPR - You can request that we restrict the processing of your personal data if one of the following applies: you contest the accuracy of your data, or the processing is unlawful but you oppose the erasure of your data and we no longer need it but you require it for the establishment, exercise or defence of legal claims, or you have objected to the processing pursuant to Article 2 GDPR.

(5) Article 20 GDPR - You have the right to receive your personal data which you have provided to us in a structured, commonly used and machine-readable format and have the right to transmit that data to another Controller.

(6) Article 7(3) GDPR - You can withdraw your consent at any time. This means that we will no longer be entitled to continue the processing that was based on your consent.

(7) Article 77 GDPR - You can lodge a complaint with a supervisory authority. To do this, you can usually contact the supervisory authority of your habitual place of residence or place of work or of our place of business (see for example the website of the Data Protection Officer for the German Federal State of Saxony-Anhalt at https://datenschutz.sachsen-anhalt.de).


Where your personal data is processed on the basis of legitimate interests pursuant to Article 6(1), sentence 1(f) GDPR, you can object to the processing of your personal data in accordance with Article 21 GDPR if you have reasons that arise from your specific situation or if your objection is directed against the processing for direct marketing purposes. In the latter case you have a general right to object that we will observe without your having to specify your situation.

The legal person (‘Controller’) responsible for the processing of personal data on this website, including the collection, storage and erasure (cf. Article 4(2) GDPR) pursuant to GDPR (Article 4(7) GDPR) and other national data protection and privacy laws and rules is our funding body, Miteinander e.V.:

Miteinander – Netzwerk für Demokratie und Weltoffenheit in Sachsen-Anhalt e.V.
Erich-Weinert-Straße 30
39104 Magdeburg
Telephone: +49 (0)391 62 07 73
Email: datenschutz@remove-this.miteinander-ev.de

You can also use the above contact details if you want to exercise your right to object.

Privacy Policy

Matomo (Piwik)

Our website uses Matomo, a so-called web analysis service. Matomo uses so-called "cookies", which are stored on your computer and enable us to analyse the use of the website. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which serves to optimize our website. During this process, your IP address is immediately anonymised so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website will not be disclosed to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

If you do not agree with the storage and evaluation of this data from your visit, you can object to its subsequent storage and use at any time by mouse click. In this case, a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data. Attention: If you delete your cookies, the Opt-Out-Cookie will also be deleted and may have to be reactivated by you.